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Stuf vs Extra Space

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Feature / Category
Stuf Storage
Extra Space Storage
Model

Local, tech-enabled storage. Turns urban unused spaces into clean, secure storage

Large national self-storage provider. Invested in technology and amenities.

Location Focus

In the neighborhood. City-center or close-in for easy, frequent access.

Operates widely in metro and suburban markets. Many facilities with strong coverage.

Access

Digital Key access via smartphone. Flexible facility entry times varied by location.

Standard gate/keypad access. Digital tools for rentals & account management.

10×10 Price (Approx.)

$100-$150/month (varies by location).

$63 - $181/ month for a 10×10 (varies by location)

Key Advantage

Closest proximity, zero delivery fees, highly accessible & tech-driven.

Extensive unit options, climate control, and solid national presence.

Key Features

Extra Space Storage

Extra Space Storage caters to a broad audience with large, full-service facilities that often include drive-up units, climate-controlled indoor options, and outdoor vehicle storage. 

These facilities offer more traditional, full-sized storage solutions, especially for vehicles, large furniture, or business inventory, and are supported by on-site managers.

Best for: Those who value in-person service and comprehensive storage options under one roof.

Stuf Storage

Stuf Storage is designed for city living. Its facilities, which were underused buildings converted into sleek, secure storage hubs, are located in dense urban neighborhoods. 

These modern facilities features smartphone based digital key, flexible availability, no-contact management, which is perfect for tech-savvy renters who want flexibility and control without dealing with gate codes or office hours.

Best for: Tech-savvy renters who want flexibility and control without dealing with gate codes or office hours.

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Pricing

Extra Space Storage

Extra Space Storage follows a traditional pricing model with competitive introductory offers like first month free or 50% off the first month. Their rates typically range from $47 to $60 for a 5x5 unit and $125 to $250 for larger 10x10 or 10x20 spaces, depending on location and features. 

However, after promotional periods, prices may increase due to:

  • Annual increases

  • Market demand

  • Administrative fees

  • Required insurance

  • Optional lock purchases

Stuf Storage

On the other hand, Stuf Storage takes a transparent, all-inclusive approach. Their pricing structure is simple, with month-to-month flexibility, no hidden fees, and even a 12-month price lock to prevent surprise rate hikes. 

All essentials, such as secure digital access and a complimentary padlock, are also included.

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Location and Accessibility

Extra Space Storage

Extra Space Storage has one of the largest footprints in the U.S., with over 4,000 facilities across 42 states and Washington, D.C. Its locations range from suburban lots with drive-up units to multi-story buildings in urban areas. 

Customers typically access their units through secure gate codes or keypads, with extended hours at most sites and 24/7 availability at select facilities. Many properties also include conveniences like truck rentals and elevators.

Stuf Storage

Stuf Storage, on the other hand, focuses on proximity and simplicity, operating in dense city neighborhoods to bring storage closer to where people live and work. 

Stuf also eliminates the need for gate codes or staffed offices through smartphone-based digital key, and remote facility management.

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Customer Reviews

Extra Space Storage

Extra Space Storage holds a mixed reputation across major review platforms. Customers frequently praise the company’s clean facilities, helpful staff, and easy rental process. However, many also express frustration with steep post-promotion rate increases, billing inconsistencies, and poor customer service responsiveness. 

Additionally, while facility quality is generally high, the service experience tends to vary widely by location.

Stuf Storage

On the other hand, Stuf Storage earns praise for its tech-forward convenience and urban accessibility. Customers appreciate its smartphone-based digital key, streamlined online booking, and transparent pricing that often includes insurance and locks. Feedback also highlights clean, secure spaces and a straightforward, hassle-free experience. 

However, some users note occasional issues with digital access, such as key entry problems in low-signal areas, as well as delays in customer support due to limited in-person staffing. 

Both Stuf Storage and Extra Space Storage offer dependable storage solutions, but they cater to different lifestyles. For those in need of traditional storage for large items, Extra Space Storage may be the best solution. However, for those in search of modern facilities that is completely within their control, Stuf has the best solution.

Find the perfect fit to your storage needs now!

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FAQ

Do I need to buy my own lock or pay for insurance?

At Extra Space Storage, insurance is often required, and some locations also ask you to purchase a lock or other security items, which adds to your cost. At Stuf Storage, insurance is optional although they do offer an additional insurance option. Your monthly rent also includes a padlock.

Will I actually be able to access my unit whenever I want?

With Extra Space Storage, access depends on the location. Some sites have 24/7 gate code access, others don’t. Not all facilities offer round‑the-clock entry.

At Stuf Storage, they only offer access to your units during office hours.

 

Is it easy to rent or move into a unit?

Both companies have a well-established rental process. However, with Stuf Storage, you can reserve, pay, and manage everything online while with Extra Space, you might need to visit the facility to handle paperwork for some deals.

Are there many types of units, like for cars or climate-sensitive items?

Extra Space Storage has a wide range of unit types, including drive-up, indoor, climate-controlled, and even vehicle storage. Meanwhile, Stuf Storage primarily focuses on regular-sized units in urban spaces, so specialized units (especially large outdoor or climate-controlled ones) are more limited or unavailable.

What happens if I want to cancel — can I just walk away?

At Extra Space Storage, you can usually cancel month-to-month, but you may need to give notice and could be subject to proration rules or final fees depending on the location.

With Stuf Storage’s flexible month-to-month billing via the app, ending your rental tends to be more straightforward, though you should check their cancellation policy when signing up.

Is customer support helpful when things go wrong?

Some customers complain that Extra Space Storage was slow to respond to billing disputes or damage reports, especially outside of office hours.

On the other hand, support is mostly digital (via app) at Stuf Storage, which can make it faster to open a ticket, but there are fewer on-site staff to escalate issues in person.